FAQs

How do I pay / Make a booking

Telephone us on 01233 813821 or 07796486326 to request a date then pay by bank transfer: Deposit is £25 per person plus a £75 bond ( incase of damages or additional cleaning) or full payment no later than 4 weeks before your arrival. Please use your date of stay as your reference, then contact us to confirm you have made the payment so we can check & send a confirmation/reciept. Bank transfers to be made to: Mrs S J Hewitt. Account NO: 20979155. Sort Code 20-17-92. You may also use the contacts page or email enquiry to sara.hewitt@sky.com

Do you offer lunch, Afternoon teas or evening meals? Do you have a Bar

Yes all available on request. Some Packages include supper, which is supplied by Marino’s fish n chip’s. Or we allow £6 pp from your package for alternative delivery Indian/Chinese (min order of £20 may apply plus a £4 del charge) Alternatively feel free to bring your own supper/lunch. Its just £10 (2-5 persons) or £20 (6 to 12 persons) to have use of the dining room with china & cutlery. Afternoon teas can be delivered & served by us in the dining room from just £20pp (10 ladies) – £25pp (5 ladies) by www.carlysafternoonteas.com
Light lunch options £10pp  1) scrambled eggs on toast with optional smoked salmon 2) Seasonal salad 3) Miso broth.
[panel title="Do you have a bar?"]No, so feel free to bring along your own drinks. You have fridges & glass wares in your suites.

Do you allow Dogs?

Not for pamper packages or Spa days.
Must be well behaved dogs. Strictly In the Shirehouse or The Garden Suite for an additional room charge of £10 per day. Rules apply click here for doggie walks and rules.

What is the Shirehouse?

This is our detached wood cabin with ensuite shower room. It is the changing room & WC for beauty salon & spa day guests. also available for couples or single occupancy pamper breaks with a hamper continental bfast supplied from just £100 per night per coupe. Has a private patio, en-suite shower & stunning views over surrounding countryside. There will be milk & juice,Tea & coffee supplied. 

What time is check in?

For Pamper ladies its a 11- 1130am check in, for tea at 12 noon. Treatment’s begin at 1pm (please be prompt or your time will be cut short) .
Check in is from 4pm for any b&b guests. We do not have a reception, You must advise what time you expect to arrive so we can be here to let you in. Please advise us if you are running late asap simply call or text 07796486326 as we will be waiting for you!
We may be able to offer an early check in but additional charges apply – from £20 please request.

What time is check out?

Check out is 10:30am for B&B & spa packages. Late check out may be available additional charges apply from £20.00.

Do you welcome children?

No, our property is not suitable for children .

Is breakfast included ?

Yes. A cooked Full English breakfast is included in your package or room rates.
The Shirehouse does not include a Cooked breakfast for B&B guests, it does on shared pamper packages, in the dining room.
Cereals & drinks are supplied. Plus we offer Continental hamper on request. Please pre-book to avoid disappointment.

Can we use the hot tub?

Yes, in Salon opening times Typically 10.30am – 18:00hrs.
Spa Packages for B&B guests start at just £60 per couple (a 20 min treatment each with 20 min private tub time all within in your 60 min slot).

Hot tub is outside & for 4 persons at a time max. It may be closed Dec/Jan, also in high winds, ice, or in lightening, check available before booking.
Free of charge when on a package,  £10 if staying room only but strictly by appointment and on arrival until salon closes due to health & safty!

Do you allow smoking?

No, not inside. All rooms are strictly non smoking but each suite has a private patio so you may smoke outside. Ashtrays are provided so Please dispose of litter safely in pots provided. No candles/flames or party poppers or streamers inside please at all. Not evan birthday candles. Go outside with them, they will set of the fire alarm! Do not tamper with the fire alarms!

Do you have off street parking?

Yes. We have free of charge off street parking for all guests, directly outside your suites entrance.

Do you have free wifi?

Yes. All rooms including guests bedrooms & sitting rooms all have free wifi (Ask for code).

Can you recommend a local taxi?

Arrow Taxi 01233 666666 (local journeys) & ETM Cars 01233 629551 (longer journeys and Airport runs)

What is included?

That depends on the package you have chosen: Typically bed & breakfast with a hospitality tray with tea, coffee, hot choc. Use of robes, slippers or flip flops, toiletries & use of towels plus a treatment or entertainment if included within that package. Alternatively simply pay £75 pp for B&B sharing. £150 for single occupancy of private suite with ensuite. Add one entertainment choice per party of 5 or min £125 fee per group session .

Do you have a beauty salon?

Yes. onsite. We offer a full range of Beauty therapies & massage, please pre book & pre pay to check availability: Manicure’s, Pedicures, Facials, Waxing, Aromatherapy, Indian Head & Lava Shell Massage, Reflexology, Bridal Hair & Makeup. Available as single treatments or as a pamper day. Hot tub free of charge with any package or full body massage. Please be advised it is your responsibility to arrive on time ,we recommend arriving 10 min before your time slot to fill out a health questionnaire. If you are late your treatment maybe cut short. No shows will be charged. If booking shellac gel, removal takes upto 30min & charged at £15- or just £20 with IBX treatment to repair the nails.
We can arrange Pilates, Yoga, meditation, hypnosis groups or as one to one sessions from £25-£50 pp. Must be pre booked and pre paid as by outside contractors. 

How old is the Cottage?

The cottage was built in 1729. We fully renovated from 2008 to 2011 when we opened as a 5* B&B. We have retained as many original features as possible. You will need to duck to enter most internal doorways, we lifted ,exposed & white washed most ceilings but if you are over 6ft you will touch the ceilings in the upstairs suite & garden suite sittingroom & shower room. The stairs are hidden to the upstairs suite: they curve up under a low doorway. Hence why not suitable/safe for children the disabled ,infirm or mobility impaired.

Private use / Whole cottage rental?

You can choose any package on offer or create your very own pamperd night or weekend stay for 2 persons to 6 ladies for our discounted package prices.
If you have upgraded to single occupancy 4 ladies is our maximum (as we have 4 guest bathrooms) then simply add £75 for B&B to any package.
If you have a party of just 6 ladies (max of 9 ladies in 3 single and sharing 3 kingsize beds) you automatically get private use.
Choose any package or to create your own simply allow £75 per person per night for a shared room ( £150 per person per night for a suite private bedroom with ensuite pp) then add your choice of treatments , therapies & entertainment or fitness sessions. All prices can be found on the individual treatments price list.

Please note: We arrange but can not guarantee cancellations of your treatments ,therapies or entertainments due to illness, although you will be refunded for these if this happens.

Jun

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Time: Summer offer
Location: www.stourviewcottage.co.uk